Returns Policy

It is our policy to make sure that every buyer of Ella Boylan Art is completely happy with their artwork or product purchase. In an effort to always keep clients happy, please contact us immediately upon delivery, should any issue with your new painting arise.

If for some reason, you are not happy with your original painting, print or product, you may return it to us within 7 days of shipment receipt for an exchange, store credit, or a full refund.

FINE ART PRINTS

Since each Print is created to order, 100% full refunds can only be given on Print Orders in the rare case of a flaw in the picture or damage to the art - photos of such damage must be provided. If the customer decides that the ordered print simply is the wrong size, it doesn't match their decor or decides on a different piece of art, that is not the responsibility of Ella Boylan Art. Your order was made with your intent to keep it and was custom made for you. Return shipping costs will be the responsibility of the buyer.

ORIGINAL PAINTINGS

In the rare case that you receive an Original Painting that you are not happy with, you may send the Original Painting back for a full 100% refund providing it is within 3 days of receiving it. Refunds will be issued upon receipt of the painting back to the studio in the same perfect condition it left in. (As of this date of writing it is an honor that no one has EVER wanted to return an Original Painting.) Return shipping costs will be the responsibility of the buyer.

ART PRODUCTS

Art products such as yoga mats, calendars or art kits are only eligible for return if the item is faulty. Photos of such damage must be provided.

SHIPMENT ISSUES

Ella Boylan Art is not responsible for orders that have been lost or stolen once delivery has been verified and confirmed through shipping carrier tracking. Original art is posted with insurance covering its value for the rare case that artwork goes missing in transit. Replacements will not be made for artwork or products damaged by the recipient.